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About Us
Overview
The mission of the Finance Department is to account for all municipal resources and to maintain a fiscally solid government organization that adheres to legal requirements and financial management principles, and to apply such resources in a manner which is most beneficial to the citizens of Rockford.
The Finance Department is organized into four divisions: Administration, Accounting, Customer Service, and Central Services.
Led by the Finance Director and responsible for day-to-day management of the department activities, including supporting the Council Finance and Personnel Committee, debt management, and the annual property tax levy.
Led by the Accounting Manager and made up of five sections: Financial Reporting, Payroll, Accounts Payable, Pension, and Billing.
Led by the Customer Service Manager and responsible for water and rubbish utility billing and collecting payments for numerous activities, services and fees across the entire organization. Customer Service Representatives answer calls into the City's main phone line, not only assisting water and rubbish customers, but also providing general information on various City activities and services and directing calls when appropriate.
Led by the Central Services Manager and with three main responsibilities: Budgeting and Financial Planning, Purchasing and Risk Management.