About Public Works

Banner LogoMission Statement

Our goal in Public Works is to be customer-driven to provide excellent service to benefit the public by maintaining and improving the City ROW infrastructure for the benefit of all who use it. Public Works strives to manage this system with the best quality of service.

The Public Works Department manages a wide range of responsibilities throughout the City of Rockford. The department is comprised of three divisions that assist in the maintenance and enhancement of the City infrastructure.

Engineering Division

  • Capital Improvement Program
  • Complete Streets Policy
  • Parking
  • Right-of-Way Permits
  • Special Events
  • Traffic Engineering

Street Division

  • Facilities
  • Forestry
  • Pothole Patching
  • Snow & Ice Operations
  • Street Sweeping
  • Traffic Signals & Signage

Water Division

  • Environmental Lab Services
  • Field Services
  • Hydrant Flushing
  • Water Distribution
  • Water Production
  • Water Quality 

Please visit their individual pages (found in the navigation menu) for more information. For any Public Works questions or concerns, please view our frequently asked questions found in the feature column, or contact the Public Works Department at 779-348-7300.