Customer Service

 

425 E. State Street
Rockford, IL 61104


Link: Customer Service Page

Hours:

Monday through Friday 
8 am to 5 pm
Except on City holidays

The City of Rockford is an authorized ComEd agent and accepts payments 
Monday through Friday
8 am to 4:30 pm
Staff
Name Title Email Phone Additional Phone
Lara, Wendy Customer Service Manager      

Alarm Program 
Directions

425 E. State Street
Rockford, IL 61104

888-865-9770

Link: Alarm Permits page
Water Closings